Learn from Your Customers… and Your Competitors

After learning about your company from you, we expand our discovery learning from your staff, your customers, and your competition. 

We'll talk to your staff so that we understand your company from all angles. Does your staff have the tools they need to increase sales? How do they talk to customers? What do they see as your advantage over others? 

We'll also talk to your customers. What do they love about your business? How do they explain your business to friends? Do they know about your full line of products and services? 

We'll do a deep dive into your digital presence, identifying strengths, weaknesses, and misconceptions. We'll also evaluate your competition, looking for ways you can one-up them.

Optimize Your Website & Digital Presence

A lot of companies think their job is over after the website goes live. Not us. 

To maximize the investment you made in your new website, you need to see how it performs in the wild with real prospects and customers. 

After launching your site, we'll look at how real customers and prospects are using your website. We'll identify low (and high) performing pages, where prospects get lost in your conversion funnel. Then we'll conduct A/B tests to increase your conversion rate.

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